Frozen boiler pipe tip

We have had lots of phone calls regarding boilers not working due to their condensate pipe from the boiler being frozen – this is the white pipe that’s comes out at the bottom of your boiler and through to outside.

If you boil the kettle let it cool slightly and carefully pour the warm water over the white pipe outside (cover the white pipe with a towel so it warms it up slowly) this should defrost any blockage and get you up running. Please repost this, as it may help old people or people with young children in this very very cold weather